Senior Manager Agency Banking Business
Full time
Dar es Salaam
Job description
Responsible for Driving the overall performance of the agency banking business by providing leadership in areas of Sales and Retention to increase usage, agent footprint, and Revenue. Act as interface between agency banking and internal and External stakeholders to ensure effective and efficient performance and support including managing and providing support to Agency banking sales platforms.
Duties and Responsibilities
Responsible for driving business efficiencies in areas of agents performance, drive usage and
transacting agents, this includes support of maintaining smooth transactions to all agents.
• Ensure overall Revenue planning and target setting for Agency Banking, aligning with the
strategic roadmap and revenue expectations.
• Manage agency banking productivity by recruiting more agents, retaining active agents to push
an overall growth in transaction volumes and Revenue.
• Consistent Monitoring of Competitors Analysis, Research and screening potential Agency
Banking opportunities among the zones and Identify sales Activities to be pursued further.
• Responsible for end-to-end screening and selecting of business partners to support the growth
of Agency Banking Business.
• Consistent design agents' sales activity and campaigns to create awareness within the zones
and in the branches to increase transacting customers and Revenue.
• Understands basic revenue models and P/L; meets financial objectives by forecasting;
preparing an annual budget; scheduling expenditures; analyzing variances, performance
reviews, and initiating corrective actions.
• Provide guidance and ensure that the business interests are presented to the regulator using
the correct stakeholders; ensuring that the Bank of Tanzania (BOT) guidelines on Agency
Banking are adhered to.
• Performing quarterly updates thereof and a strategic analysis of the progress in achieving the
agency banking roadmap goals.
• Excellence and Achievement of the desired revenue target. Ensure efficient and effective
delivery of Agency Banking business development.
• Oversee and participate in the review, design and implementation of the departmental work
plans and report quarterly on business achievement with the work plans.
• Develop, foster, and maintain effective relationships with various businesses through internal
and external stakeholders.
Posted by